StarlitAccount deletion and data requests
Request deletion, access or export of your Starlit data.
Delete a Starlit account
Send an email to support.starlit@rrmtools.uk from your account's email address with the subject Starlit account deletion. Tell us whether you want the entire account deleted or only specific synchronized profiles or records. Do not send passwords, OAuth codes, session tokens or other secrets.
What happens next?
We may need to verify your identity by a proportionate method. We will assess legal obligations and implement eligible deletion requests without undue delay, normally responding within one month. We will explain if a request needs a lawful extension or an exemption. Stored backups and fraud/security records may have different legally justified lifetimes.
Local data and linked providers
Deleting server-side data does not automatically remove local downloaded media, app caches and backups from every device. Remove these separately using device controls. You can disconnect external providers and revoke access to Starlit from your Google account's connected-app settings.
Access, correction or export
For a copy of your data, use the subject Starlit data access/export at the same support email. You may also request correction or restriction of processing. See the privacy notice for details.